we have merrill newman american veteran held in north korea. this story breaking over last several weeks. alan gross, a u.s. citizen serving 15 year sentence in a cuban prison for his work on a government project n an open letter published in the "usa today." writes this, as we approach the four year anniversary of alan's arrest imprisonment and nightmare i hope the united states and cuban governments will here my plea. i ask alan country, the country he was serving, and my president do what it takes to bid my husband home. four year anniversary of alan's imprisonment passed yesterday and alan's wife judy gross is with us on the program. nice to have you here. >> thank you. good to be here. jenna: you've been married 43 years. we had not the pleasure of meeting alan. i was curious if you could tell us a little bit what he is like? >> alan's personality is very gregarious. he is very friendly. the kind of person who everybody likes as soon as they meet him. more importantly though alan is also a real humanitarian. he is worked in over 50 countri